Children who attend approved early childhood education and care must be enrolled. Children must be enrolled correctly so families can get Child Care Subsidy (CCS) payments.
Some common mistakes that should be avoided.
Families did not lodge a CCS claim before their child started at childcare service.
If a child starts at a childcare service before the family has lodged a claim, or while their claim is being assessed, the childare service will have to charge full fees. If the family is assessed as eligible, any backdated CCS will be paid directly to the family.
Families should lodge a CCS claim before their child starts at childcare service.
Didn’t use the correct enrolment type
Except in very limited circumstances, children must be enrolled under a Complying Written Arrangement to get CCS payments.
Always use the correct enrolment type.
Didn’t Identify the person who made the CCS claim
Enrolment notices must identify the person who made the CCS claim. If the childcare service doesn’t identify this person, Services Australia cannot make CCS payments.
Always identify the person who made the CCS claim.
Families did not confirm the enrolment
Once the childcare service submitted an enrolment, the family must confirm the details via their Centrelink online account. Services Australia cannot make CCS payments until the enrolment is confirmed.
Families must confirm the enrolment.
Read more about enrolling children on the Governmen website:
https://www.education.gov.au/early-childhood/child-care-subsidy/enrolling-children